Gaming should be a source of enjoyment — not stress or anxiety. At Spade Gaming, we believe every player has the right to a safe and healthy gaming experience. Upholding responsible gaming principles is our priority.
Spade Gaming places player wellbeing and safety above all else
Set your own deposit limits — daily, weekly, or monthly. Spade Gaming will not allow you to exceed the limit you've chosen, keeping your budget firmly in check.
Set a time limit for your gaming sessions. Once the time is up, Spade Gaming will automatically alert you and, if needed, end the session.
Whenever you feel you need a break, activate a cooling-off period ranging from 24 hours to 6 weeks. During this time, no bets can be placed from your account.
If you want to step away from gaming long-term, register for self-exclusion for a period of 6 months to 5 years. Your account will be fully locked during this time and all marketing communications will stop.
Decide in advance the maximum amount in BDT you're willing to lose within a set period. Once you reach that limit, Spade Gaming will stop you from placing further bets.
If you feel you may have a gaming problem, Spade Gaming can connect you directly with professional counseling services. You are not alone — we are here for you.
Responsible Gaming It means enjoying gaming as a healthy form of entertainment — not as a source of financial stress or emotional distress. At Spade Gaming, we believe the game is only truly enjoyable when players engage mindfully and within their own limits.
Online gaming is growing rapidly in popularity across Bangladesh. Many people come to gaming for entertainment or extra income — but for some, it can develop into a habit or addiction. Staying aware of this and acting early is the foundation of responsible gaming.
Responsible gaming at Spade Gaming goes beyond policy — it is actively enforced at every level of our platform. Our team continuously monitors player behavior and steps in proactively whenever warning signs appear.
Please note: Gaming should be entertainment, not a reliable source of income. Never chase losses by placing bigger bets — that is where problems begin.
Spade Gaming's responsible gaming policy is built in line with guidelines from international gaming regulatory bodies. Our goal is to keep every player's experience safe, transparent, and enjoyable.
Spade Gaming offers a range of practical tools to help players stay in control of their gaming. Use these tools to set your own limits on how much time and money you spend.
Set a maximum daily, weekly, or monthly deposit amount. Limit decreases take effect immediately.
Set a maximum loss limit for a given period before you start playing.
Set a maximum session length for your gaming. You will receive an automatic alert when your time is up.
You'll receive pop-up notifications at regular intervals to remind you how long you've been playing.
Take a temporary break from 24 hours up to 6 weeks. Your account will be inactive during this period.
Lock your account long-term for a period of 6 months to 5 years. It cannot be reopened before the period expires.
How to activate: To activate these tools, go to your account settings or email the Spade Gaming support team. Limit decreases take effect immediately, while increases require a 24–72 hour waiting period.
Problem gambling develops gradually and can be hard to recognize on your own. Spade Gaming wants you to spot these signs early and take action when needed.
Financial warning signs:
Spending savings, bill money, or household funds on gaming
Chasing losses by placing larger bets to try to recover lost funds
Taking out loans or secretly borrowing money from family to cover gaming costs
Psychological & Behavioral Signs:
Feeling restless, irritable, or anxious when unable to game
Hiding or lying about gaming habits to family or friends
Neglecting work, studies, or family responsibilities because of gaming
Repeatedly trying but failing to cut back or stop gaming
If you notice any of these signs: If you notice these signs in yourself or someone close to you, do not wait — get help now. Contact the Spade Gaming support team. We are here to help, not to judge.
You do not have to face a gambling problem alone. Spade Gaming will point you toward the right support. Follow the steps below.
The first and most important step is acknowledging to yourself that gaming is having a negative impact on your life. This is not a sign of weakness — it takes real courage.
Use Spade Gaming's cooling-off or self-exclusion feature to temporarily or permanently close your account and give yourself time to recover.
Talk to a family member or a trusted friend about what you're going through. Social support can significantly speed up the recovery process.
Our responsible gaming team will connect you with the right support resources and help you set the account limits you need.
Gaming addiction is a treatable condition. Seeking help from a mental health professional or addiction counselor is effective and completely confidential.
Ask yourself the questions below. If you answer yes to most of them, you should reach out to the Spade Gaming support team.
Results Analysis: 1-2 "Yes" answers — stay cautious. 3-4 "Yes" answers — set gaming limits and take a cooling-off period. 5 or more "Yes" answers — seek professional help immediately and contact Spade Gaming support.
Spade Gaming strictly prohibits anyone under 18 from accessing its gaming platform. Protecting minors is a core part of our responsible gaming policy.
A note for parents and guardians: If you suspect your child is using Spade Gaming or any other gaming platform, contact our support team right away. We will act quickly and can help activate parental blocking tools if needed.
You can use parental control software on your device to block minors from accessing online gaming platforms. These tools manage access at the browser or device level.
Below are answers to some frequently asked questions about responsible gaming.