Data Protection

Spade Gaming Privacy Policy — Complete details on how your data is protected

Your personal data matters to us. This page transparently outlines exactly how Spade Gaming collects, uses, and protects your information.

Last Updated: January 2026
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How we protect your privacy

The core pillars of Spade Gaming's Privacy Policy.

Secure Data Storage

All your personal data is stored on servers protected by 256-bit SSL encryption and firewalls. No unauthorized party can access this information.

No Sharing with Third Parties

Spade Gaming never sells or shares your personal data with any third party except where required by law.

Collected with your consent

We only collect information necessary to provide our services, and we do so on the basis of your informed consent.

Data Minimization Policy

Spade Gaming collects only the minimum data required. No unnecessary or excessive information is requested.

Right to Update & Delete Information

You may request to update or delete your information at any time. We will fulfill such requests as quickly as possible.

Transparent Cookie Policy

Spade Gaming uses cookies solely to enhance your browsing experience. You can manage your cookie settings at any time.

Summary of Data Collection

Data Type Why it is collected Retention Period
Identity Information KYC verification and account management 5 years after account closure
Contact Information Support & Notification Delivery For as long as the account remains active
Financial information Deposit & Withdrawal Processing As required by legal obligation
Gaming Activity Service Improvement & Security 2 Years
Device & IP Information Fraud Prevention 1 Year
Cookie information Experience enhancement Until the session ends

1Introduction

Spade GamingWelcome to Spade Gaming. Our Privacy Policy explains how we collect, use, and protect your personal information. This policy applies to all services offered on the Spade Gaming platform.

We believe personal privacy is a fundamental right. That is why Spade Gaming handles all data transparently and never uses your information without your consent. By using our platform, you are considered to have accepted this Privacy Policy.

Important: This Privacy Policy is part of Spade Gaming's Terms and ConditionsThis document should be read together with our Terms and Conditions. Both documents form part of the agreement between you and Spade Gaming.


2What data we collect

Spade Gaming only collects information that is necessary to provide its services. We never ask for excessive or unnecessary data. A breakdown of the types of information we collect is provided below.

Information Collected at Registration:

  • Full Name & Date of Birth (for age verification)
  • Mobile Number & Email Address
  • Residential Address & Country
  • Preferred Payment Method
  • Username & Password (Encrypted)

Information collected during KYC verification:

  • Copy of National ID or Passport
  • Selfie or photo (for identity verification)
  • Proof of Address (Utility Bill or Bank Statement)

Automatically Collected Information:

  • IP address and device information
  • Browser Type & Operating System
  • Site Access Time & Session Duration
  • Gaming Activity & Transaction History
  • Referral Source & User Behavior Analytics

Data Minimization Policy: Spade Gaming strictly follows a data minimization policy. We do not collect any additional information without your consent.


3Use of Information

Spade Gaming uses your data only for specific, defined purposes. We never use your information beyond what it was originally collected for. A full breakdown of how we use your data is provided below.

  • Creating, managing, and securing your account
  • Processing Deposit & Withdrawal Transactions
  • KYC verification and age confirmation
  • Providing customer support services
  • Sending notifications about promotional offers and bonuses (subject to your consent)
  • Prevention of Fraud, Money Laundering & Illegal Activities
  • Improving Platform Services & User Experience
  • Meeting legal obligations and regulatory requirements
  • Enforcing Responsible Gaming Policy

Marketing Communications: You can opt out of promotional emails or SMS from Spade Gaming at any time. Simply let our support team know.


4Data Sharing Policy

Spade Gaming never sells your personal data. We only share information with third parties in limited, clearly defined circumstances, which are outlined below.

  • Payment Processor: Mobile Banking, Nagad, Rocket — information required to complete transactions is shared
  • KYC verification provider: Approved third parties may be used for identity verification
  • Regulatory Authority: Data is disclosed to government authorities where required by legal obligation
  • Cybersecurity Partner: Authorized Partners for Fraud Prevention & Cyber Attack Protection
  • Legal proceedings: Upon a court order or formal request from a law enforcement agency

Never shared: Spade Gaming does not share your personal data with advertisers, data brokers, or unrelated third parties.


5Data Protection Measures

Spade Gaming employs industry-leading technical and administrative safeguards to protect your data. Our security infrastructure is regularly audited by independent third-party reviewers.

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • AES-256 encryption — for all stored sensitive data
  • Multi-Factor Authentication (MFA) Support
  • 24/7 network monitoring and intrusion detection system
  • Regular Penetration Testing & Vulnerability Scanning
  • Restricted staff access — need-based access control
  • Backup Systems & Disaster Recovery Plan

In the Event of a Data Breach: In the event of a data breach, Spade Gaming will notify you within the legally required timeframe and take all necessary remedial action.


6Cookie Policy

Spade Gaming uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

Types of cookies we use:

  • Essential cookies: For login sessions and security — these cannot be disabled
  • Functional cookies: To remember your preferences and settings
  • Analytics Cookies: For site usage analysis and improvement
  • Performance Cookies: For monitoring page load speed and technical performance

You can manage cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain platform features.


7Data Retention Period

Spade Gaming does not retain your data longer than necessary. Retention periods depend on the type of data, legal obligations, and the purpose for which it was collected.

  • Active account data: retained for the lifetime of the account
  • KYC Data for Closed Accounts: 5 Years After Closure (for Legal Reasons)
  • Financial transaction records: 5–7 years (legal obligation)
  • Gaming Logs & Activity History: 2 Years
  • Customer support communications: 3 years
  • Marketing Consent Records: 3 Years After Consent Withdrawal

Request to Delete Information: You may request deletion of your information before the retention period ends. However, some data may need to be retained for a set period due to legal obligations.


8Your privacy rights

Spade Gaming respects your right to privacy. Your rights are described in detail below. To exercise any of these rights, please contact our support team.

Access

You have the right to know what personal data we hold about you.

Correction

You may request correction of inaccurate or incomplete information.

Delete

You may request deletion of your information under certain circumstances.

Restricting Processing

You may request that we stop using your information for specific purposes.

Data Portability

You may request a copy of your data in a structured, portable format.

Right to object

You may object to the use of your information for marketing or profiling purposes.


9Privacy of minors

Spade Gaming's services are strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors. Age verification is mandatory at the point of registration.

  • Date of birth is verified at the time of registration
  • Age verification ID is mandatory during the KYC process
  • Accounts suspected of being held by a minor will be suspended immediately
  • Any data found to have been collected from a minor will be deleted immediately

A note for parents: If you believe your child has created an account on Spade Gaming, please contact our support team immediately. We will take prompt action.


10Privacy Policy Changes

Spade Gaming may update this Privacy Policy from time to time. Revisions may be made due to changes in our services, new legal requirements, or technological developments.

  • For significant changes, a notification will be sent via email or through the platform
  • The date of any changes will always be noted at the top of this page
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy
  • At least 7 days' notice will be given for major changes

11Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us. The Spade Gaming support team is always ready to help.

  • Contact us by email: [email protected]
  • Instant support is available via live chat
  • Our typical response time: 24–48 hours
  • Privacy-related requests are responded to within a maximum of 30 days

Data Protection Officer: For formal privacy requests, email us directly: [email protected] — Write "Privacy Request" in the subject line.

Your data is protected, right now Play Safe

Your personal data is fully secure with Spade Gaming. Register now and enjoy a 150% bonus on your first deposit.

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